Spaces that make sense, for everyone.

Fluorescent, flickering lights. Open-plan chatter. Store music on a loud loop. The office temperature nobody can adjust. Notifications that never stop. and visual clutter that interrupts cognitive processing.

Most workplaces and shops were designed around an assumed norm. The sensory friction piles up until your people are worn out and your customers leave early.

Spotting it is the easy part. Keeping it gone, once the workshop ends is the harder part.

We bring neuroinclusion leadership and thirty years of change management to the problem, so the quiet room stays quiet. And the person who asked to move away from the printer isn’t still asking a year later.

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How we help

Sensory friendly
workplaces

Masterclasses, leadership programs and staff education that centres on talent, belonging and sensory friendly working.

Participants working and listening during a workshop

Sensory friendly
retail

We help retail brands create sensory-friendly retail experiences for their customers. Enhancing the employee experience is a bonus.

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Implementation support

Every change needs a plan. Utilise our Change Management expertise to plan, implement and track your neuroinclusion program.

Workshop participants completing activity
Natalie training

Meet our Founder, Natalie Phillips-Mason

Natalie is an advocate for inclusive workplaces and inclusive retail spaces. She applies decades of change management experience to lead Inclusive Change with authenticity, integrity and unwavering curiosity.

Her mission is simple: to increase workforce participation, leadership capability and inclusive cultures – sustainably, authentically and permanently.

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  • There are some real game-changers here.

    Thank you, Natalie, for continuing to guide and support our organisation in exploring neuroinclusion in the workplace. The Discovery session was just right for levelling our baseline understanding. The time you took to ensure our session was fit-for-purpose, contextualised and safe was greatly appreciated – and is a testament to your personal authenticity. There are some real game changers here for how people feel about their workplace and workspaces. This has inspired us to tackle some of the harder things. Thank you for being part of Wesfarmers OneDigital’s journey.

    Fiona Grantham – Former Business Partner People and Culture, OneDigital

  • The team was buzzing all afternoon.

    Thanks so much for the presentation – it was excellent, and I learned a lot. The team chat was buzzing all afternoon with lots of ‘excellent session’ comments. Best of all? The positive chat continued in the office this morning!

    Director, Data and Analytics - NSW State Government

  • Effective Team Dialogue

    Completing the Introduction to Neuroinclusion session with our team has opened the dialogue about being open to challenges different people face within the workplace, no matter their neurotype.

    People Leader, Data and Analytics

FREE RESOURCE

Inclusive Retail Pulse

Loud music. Fluorescent lighting. Untrained store assistants. Cluttered aisles. These are just some of the roadblocks facing neurodivergent – and neurotypical – customers.

Pioneering quantitative research within physical retail, Inclusive Change and Nature’s ‘Inclusive Retail Pulse: The Retail Sensory Experience’ outlines the key barriers facing Australian neurodivergent, and non-neurodivergent shoppers.

Whether your brand is well established or in start-up, this data will give you the up-to-date insights you need to sculpt meaningful change in your retail space.

Simply enter your details to request access to the highlights – at no charge.

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