Leading the way in neuroinclusive change management

At Inclusive Change, we help organisations and retailers sculpt meaningful change through dynamic neuroinclusivity education, research and consulting – all grounded in evidence-based neurodiversity strategies and inclusive change practices.

Natalie headshot with Inclusive Change logo

Latest research now available

How we help

Neuroinclusive
workplaces

We facilitate neuroinclusive workplace training and masterclasses for leaders who want to embrace diverse thinking and create workplaces that encourage people to work at their best.

Participants working and listening during a workshop

Neuroinclusive
retail

We help retail brands create sensory-friendly retail experiences for their customers. Enhancing the employee experience is a bonus.

Coloured umbrellas covering the sky

Strategic change
consulting

We work with businesses across industries to discover, plan, implement and track change in all its forms – integrating inclusive change consulting, neuroinclusive organisational change strategies and long-term cultural transformation.

Workshop participants completing activity
Natalie training

Meet our Founder, Natalie Phillips-Mason

Natalie is a neuroinclusion advocate, change management practitioner – and a member of a mixed neurotype family.

With nearly 30 years of change management experience, she leads Inclusive Change with authenticity, integrity and unwavering curiosity.

Her mission is simple: to help organisations embed neuroinclusivity in workplaces and neuroinclusion in retail environments – sustainably, authentically and permanently.

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  • There are some real game-changers here.

    Thank you, Natalie, for continuing to guide and support our organisation in exploring neuroinclusion in the workplace. The Discovery session was just right for levelling our baseline understanding. The time you took to ensure our session was fit-for-purpose, contextualised and safe was greatly appreciated – and is a testament to your personal authenticity. There are some real game changers here for how people feel about their workplace and workspaces. This has inspired us to tackle some of the harder things. Thank you for being part of Wesfarmers OneDigital’s journey.

    Fiona Grantham – Former Business Partner People and Culture, OneDigital

  • The team was buzzing all afternoon.

    Thanks so much for the presentation – it was excellent, and I learned a lot. The team chat was buzzing all afternoon with lots of ‘excellent session’ comments. Best of all? The positive chat continued in the office this morning!

    Director, Data and Analytics - NSW State Government

FREE RESOURCE

Inclusive Retail Pulse

Loud music. Fluorescent lighting. Untrained store assistants. Cluttered aisles. These are just some of the roadblocks facing neurodivergent – and neurotypical – customers.

Pioneering quantitative research within physical retail, Inclusive Change and Nature’s ‘Inclusive Retail Pulse: The Retail Sensory Experience’ outlines the key barriers facing Australian neurodivergent, and non-neurodivergent shoppers.

Whether your brand is well established or in start-up, this data will give you the up-to-date insights you need to sculpt meaningful change in your retail space.

Simply enter your details to request access to the highlights – at no charge.

Keen to set new standards in your workplace or retail space?